Listing agents can create, edit or cancel appointments

• As a showing agent of an appointment you can only cancel the appointment
• All canceled appointments stay on the calendar
• Cannot schedule appointments for team members in the app
• Can schedule multiple appointments on a listing for the same time/day

Adding New Appointment Steps - from My Lockboxes:

1. Go to the hamburger menu
2. Select My Lockboxes
3. Select Schedule Appointment
4. Select Listing
5. Select Showing Agent
6. Date and Time defaults to today and current time

• Change date and time

7. Select Duration
8. Select Appointment Type
9. Select Schedule Appointment
10. Agent will receive the success screen that their appointment has been created

Adding New Appointment - Steps from My Schedule:

1. Go to the hamburger menu
2. Select My Schedule
3. Select the Plus Sign and the steps will be the same
4. proceed to Step 4 above

Editing Appointment:

1. Go to the hamburger menu
2. Select My Schedule
3. Select day of appointment
4. Select pencil
5. Tap on date/time box to change the date and/or time

• Agent can change the duration
• Agent can change the appointment type

6. Agent will get a success screen that the appointment has been modified
7. There will be a message center notification sent to the listing agent and showing agent

Cancelling Appointment:

1. Go to the hamburger menu
2. Select My Schedule
3. Select day of appointment
4. Select Trash Can
5. tap Confirm
6. Agent will get a success screen that the appointment has been canceled
7. Select Done
8. Calendar will update appointment and it'll show a canceled badge
9. There will be a message center notification sent to the listing agent and showing agent

Message Center: all show Address, Date, Start and End time

1. Message center notices will show Appointment Added message
2. Message center notice will show Appointment Changed message
3. Message center notice will show Appointment Canceled message