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How to Change the Email Address or Phone Number in Sentrikey

Learn how to easily update your email address or phone number in Sentrikey for seamless access management.

Written by Juston Johnson

Updated at December 23rd, 2025

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Table of Contents

Change Phone or E-mail in the SentriKey App Change Phone or E-mail - Sentrilock.com

Change Phone or E-mail in the SentriKey App

  • Click on the person icon, and then on the pencil located on the top right
    • Enter new email or phone number here
    • Tap Save once completed
Person / Pencil

 

Edit Screen / Save

Change Phone or E-mail - Sentrilock.com

Step 1: Access Account profile:

RMLS Staff instructions:

  • Search for subscriber and click on underlined name.
  • Profile Settings - You can change the email or cell number here
    • Email
    • Cell Number

 

Subscriber instructions:

  • Click on image of user on top right of screen
  • Select My Settings
  • Profile Settings
  • Edit the email or address here
  • Save

 

 

 

 

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