Manually Created Listings in Sentrilock
Learn the importance and process of manually creating listings in Sentrilock for efficient property management.
Written by Michelle Hollis
Updated at December 23rd, 2025
Table of Contents
✅ Why Add, Edit, or Merge a Manual Listing
The document explains this in the Troubleshooting → User Can’t Find Listing
- SentriLock imports listings from the MLS within 24 hours of being set to Active and Residential.
- If a listing does not appear after 24 hours, you should:
- Verify MLS status (Active for at least 24 hours)
- Search for listing under another agent’s account
- If still missing, apply a bandaid solution:
- Manually add the listing in SentriLock
- Merge listings later when the MLS import succeeds
Primary reasons for manual listings:
- Co-listing situations where the listing appears under a different agent
- Temporary need to assign a lockbox or grant access before MLS data is available
- MLS sync delays or failures
✅ Summary Table
| Action | Purpose |
|---|---|
| Add | Create a listing when MLS import hasn’t occurred or is delayed |
| Edit | Update details (e.g., homeowner notifications) for a manually added listing |
| Merge | Combine the manual listing with the MLS-imported listing once available |
Listings – Add Listing (Manually Created Listings)
1. Click the ‘Listings’ tab in the Main Menu
2. Click the ‘Add Listing’ button at the top right
3. Configure the listing details
4. Click ‘Add Listing’
5. A success message will appear in green at the bottom of the page
Listings – Edit Listing (Manually Created Listings)
1. Click the ‘Listings’ tab in the Main Menu
2. Find the listing and & click the ‘…’ to the far right
3. Click on ‘Edit Listing’
4. Configure up to two homeowners to notify
5. Click ‘Save’
6. A success message will appear in green at the bottom of the page
Listings – Merge Listings (Manually Created Listings)
1. Click the ‘Listings’ tab in the Main Menu
2. Click the ‘Merge Listings’ button at the top right
3. Find the listings and place a checkmark to the left of them
4. Click on ‘Continue’
5. A success message will appear in green at the bottom of the page
